MentalRoad Privacy Policy

中文版本 繁體中文版本

Updated on November 18, 2023

The MentalRoad Privacy Policy applies to the products and services (including but not limited to websites, applications) provided by Beijing MentalRoad Technology Co., Ltd. programs, API/SDK and its backend system, operating system), as well as hardware terminals containing the aforementioned products and services.

This privacy policy is designed to help you understand what data we collect, why we collect it, what we do with it, and how we protect it. Understanding these contents is crucial for you to exercise your personal rights and protect your personal information. Please be sure to take the time to read this policy carefully before using MentalRoad products or services.

When you start to download, access or use MentalRoad products or services, you agree to this privacy policy and trust how we handle your information. Please note that you can dynamically manage your information through the settings or controls in the product.

Special explanations are:

1. This policy does not apply to services provided to you by other third parties, nor does it apply to products or services for which MentalRoad sets separate legal statements and privacy policies when providing services. When you use third-party products or services through MentalRoad products or services, your information shall be subject to the third party's privacy terms. We will clearly inform you on the specific product or service page that the service is provided by a specific third party, and we strongly recommend that you Read and confirm your understanding of the above-mentioned third-party agreements and policies regarding personal information protection before accepting services (especially services related to personal information).

2. The specific service content of MentalRoad GeekOBD you receive may vary due to the version of MentalRoad GeekOBD you use and the equipment it is equipped with. If some services are not covered in some versions or equipment, The content may not provide specific functions (for example: MentalRoad GeekOBD car version, MentalRoad GeekOBD car mirror version), the contents of this privacy policy involving the above services/functions and related personal information will not apply.

This policy contains the following content:

(1) How we collect and use your personal information.

(2) How we use cookies and similar technologies.

(3) How we share, transfer, and publicly disclose your personal information.

(4) How we store and protect your personal information.

(5) How do you manage your personal information.

(6) Applicable law and dispute resolution.

(7) Protection of minors.

(8) Changes to privacy policy.

(9) How do you contact us.

Thank you for your use and trust in MentalRoad. MentalRoad is well aware of the importance of personal information to you, and we will continue to be committed to providing you with more reliable services. We will protect your personal information in accordance with the "principle of consistency of rights and responsibilities, principle of clear purpose, principle of choice and consent, principle of least sufficiency, principle of ensuring security, principle of subject participation, principle of openness and transparency, etc."

1. How we collect and use your personal information

"Personal information" refers to various information recorded electronically or by other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. When you use MentalRoad products or services, MentalRoad may automatically receive and record server values ​​on your website or application, including but not limited to the operating status and network environment of MentalRoad products or services. , exception logs and other basic record information clearly and objectively reflected on the server side of MentalRoad products or services. You understand and agree that the aforementioned basic record information and other information that cannot identify your personal identity or activities alone or in combination with other information do not belong to your personal information.

1.1 How we collect your information:

(1) Device information

In order to ensure the normal operation of the on-road GeekOBD service, we provide you with problem diagnosis or equipment detection services and perform data statistics.We will collect your equipment parameters and system in the foreground or background state Information (system properties, device model, operating system, operator information), device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, ICCID, hardware serial number, device serial number), current application information (application name, application version number), application list information, obtaining running process information, location information (latitude, longitude, precise location, rough location) [via IP Address, GNSS information, WiFi status, WiFi parameters, WiFi list, SSID, BSSID, base station information, signal strength information, Bluetooth information, sensor information (vector, acceleration, pressure, direction, geomagnetism , gyro, temperature, photosensitive, nema signal), clipboard, device signal strength information acquisition, external storage directory, mobile phone external storage information]The aforementioned information is necessary to provide Internet mobile application services , the device information description text is different based on different systems (Android/iOS).

In order to record travel trajectories, when the GSP location cannot be obtained, the positioning SDK used will obtain rough location information by obtaining device information.

In order to record driving videos when using the driving recorder and racing evaluation functions, you need to grant permissions to take photos and record videos, record audio, record screens, and access photos and media on the device. This function.

In order to search for and read vehicle data after connecting to a Bluetooth OBD device, you need to authorize the Nearby devices and positioning permission to use this function.

(2) Location information

When you use location-based services provided by MentalRoad GeekOBD, We need to collect and process your location information and whereabouts. We use a variety of methods for targeting, including through IP addresses, satellite signals, and other sensors that can provide relevant information (for example, information about nearby devices, WLAN access points, and base stations may be provided to MentalRoad). We will perform positioning calculations and traffic condition calculations on location information to help you and other MentalRoad users obtain more accurate positioning, traffic conditions and navigation services. In order to facilitate you to quickly discover food, hotels, attractions, shopping malls and other life service information around you, we will also select services and information near you based on your geographical location information. You can turn off location services or system permissions through system authorization and stop MentalRoad from collecting your location information, but you may not be able to obtain relevant services or functions, or be unable to achieve the intended effects of relevant services .

In order to record the trajectory and provide real-time electronic eye warning function along the way, real-time positioning information will also be obtained in silent state or when running in the background.

(3) Account and membership service information

When you use the MentalRoad GeekOBD service,you can log in to your registered MentalRoad account or use a third-party account (such as QQ, WeChat). When you register a MentalRoad account, you need to provide us with your account name, nickname, avatar, password, password protection question, email address, and mobile phone number. If you use a third-party account to log in, you will authorize MentalRoad GeekOBD to read the public information you registered in the third-party account (nickname, avatar, the specific information provided by the third-party login service shall prevail), and bind the third-party account It can help you to retrieve your account and password more conveniently when you encounter problems with losing your account or forgetting your password. Some services can only be used when logging in with a mobile phone number and require verification code verification. For your convenience, MentalRoad provides a way to read the verification code in your text message through device system authorization and fill it in automatically to save you time and avoid filling in errors.

When you participate in our operational activities,We may need you to provide your name, age, photo, mailing address, zip code, identity information, contact information, bank or payment transaction account number. After you enable read/write calendar permissions, we will collect your calendar information to provide you with records and reminders related to claiming benefits. If you do not participate in relevant operational activities, you do not need to provide the aforementioned information.

When you contact MentalRoad, in order to protect the security of your account and system,we need you to provide necessary personal information to verify your membership identity. In order to help you solve problems or provide services, we may record your communication with us, correspondence/call records and related content (including account information, order information, other information you provide to prove relevant facts, or the contact information you left Information), if you make inquiries, complaints or provide suggestions regarding specific services, orders, functions, and operational activities, we will use your account information and order information or service record information. In order to reasonably need to provide services and improve service quality, we may also use your other information, including relevant information provided when you contact customer service, and the questionnaire response information we sent when you participated in the questionnaire.
In order to help you solve problems or provide services, we may record your communications with us/Call records and related content (including account information, order information, other information you use to prove relevant facts, or contact information you left), if you are targeting specific services or orders For inquiries, complaints or suggestions on functions, operations and operations, we will use your account information, order information or service record information. In order to reasonably need to provide services and improve service quality, we may also use your other information, including relevant information provided when you contact customer service, and the questionnaire response information we sent when you participated in the questionnaire.

(4) Log information and published content

When you use the search and information display services of MentalRoad GeekOBD, Our server will automatically record your log information, including the search keyword information you entered (including your voice Information entered interactively) and links clicked, error messages posted, the content of feedback and comments, pictures you uploaded and your IP address, device information, browser type and language used, operating system version, network operator information, access service hours and collection records. Please note that the information you publish publicly may involve yours or others’ personal information or even personal sensitive information, such as when you choose to upload pictures containing personal information when commenting. Please consider more carefully whether to share or even share relevant information publicly when using our services. If the information you publicly release involves children's personal information, you must obtain the authorization and consent of the guardian of the child involved before publishing. Under the aforementioned circumstances, guardians have the right to contact us through Article 9 of this policy to request correction or deletion of content involving children’s personal information.

When the client software you use frequently reports errors to us or displays error log information, in order to check software errors and provide you with better services, we will record and collect your configuration information on your device. Abnormal data and other files used to diagnose and improve products and services.

(5) Vehicle information

MentalRoad GeekOBD provides you with a wealth of car owner services. After you enter your vehicle information, you can use traffic restriction planning and customized travel services. When you use traffic violation inquiry, car insurance and other services, you need to provide your identity information (name, mobile phone number, ID number), vehicle information (license plate number, car purchase time, engine number) in accordance with the laws, regulations and service needs of the service scenario. , vehicle identification code), vehicle owner identity information (name, mobile phone number, ID card) and other information required by the third-party insurance agency that provides you with services. In order to provide you with policy inquiry, claim tracking and other services, you authorize us to obtain your policy claim information from the actual service provider in order to provide you with policy inquiry, claim tracking and other services.

(6) Self-start or associated startup instructions

In order to completely record vehicle operating data, notify you of vehicle operating status information in a timely manner, query vehicle operating status data regularly and remind you. Therefore, for Android system users, this function will call the self-start or associated startup behavior of the mobile phone system to ensure that the vehicle status reminder can notify you in time. This feature can be turned off yourself in settings.

(7) Instructions for accessing "Clipboard"

When you log in using a third-party account, we will write and read the information necessary to log in to the clipboard. This information is only used for login-related purposes and your private information will not be collected.

1.2 Instructions for Use

(1) We will use your personal information in the service in accordance with the aforementioned statement.If we need to collect or use your personal information for other purposes not stated in this policy or for non-specific purposes , we will ask for your consent in advance.

(2) We will use the above information according to your authorization during your use of MentalRoad products and services. If you cancel your account, we will stop using and delete your personal information according to your request.

(3) If we stop operating MentalRoad products or services, we will promptly stop the personal information that you have authorized to use only for the service, and will notify you one by one or by announcement, and we will keep track of all the personal information we hold. The personal information related to the closed business will be deleted or anonymized.

1.3 Service interaction

(1)To ensure the stable operation and functionality of our services, our applications will embed software toolkits from authorized partners or other similar applications. You can view the details of the information collected by the software toolkit we accessed in Appendix 2.

We will conduct strict security testing on relevant program interfaces and software toolkits, and agree on strict data protection measures with authorized partners, who will process personal information in accordance with this policy and any other relevant confidentiality and security measures.

1.4 Device permission call

When MentalRoad provides services, will call on some of your device permissions. You can choose to turn off some or all permissions in the device's settings function, thereby denying MentalRoad's collection and Use the corresponding personal information. In different devices, the permission display and closing methods are different. Please refer to the device or system development instructions and guidelines. Your device system may open other permissions while authorizing necessary information. MentalRoad itself cannot turn off authorization through manual or automatic settings.


1.5 Technical Processing Instructions

Please be aware that, in accordance with applicable laws, we may take technical and necessary measures to process your personal information after collecting it, so that the data recipient cannot re-identify a specific individual, or de-identify the collected information. Ground research, statistical analysis and prediction are used to improve the content and layout of services or display information, provide product or service support for business decisions, and improve our products and services (including anonymous data for machine learning or model algorithm training). The use of the aforementioned processed data does not require further notification to you and your consent.

1.6 SDK Service

Third-party entities may provide you with services through the MentalRoad GeekOBD APPWhen you enter the service page operated by the third-party entity, Please note that related services are provided to you by third-party entities. If a third-party entity collects personal information from you, it is recommended that you carefully review the privacy policy or agreement of the third-party subject.

MentalRoad GeekOBD APP will be embedded in the partner's SDK or other similar applications. For details about our access to the partner's SDK, please see Appendix 2.

1.7 Others

Please understand that the services we provide you are constantly updated and developed. If you choose to use other services not covered by the above description, and we need to collect your information based on this service, we will separately explain the scope and purpose of information collection to you through page prompts, interactive processes, and agreement stipulations, and With your consent.

2. How we use Cookies and similar technologies

(1) When you use MentalRoad products or services, in order to provide you with an easier access experience, we may use various technologies to collect and store information, and may send information to your device in the process. one or more cookies or anonymous identifier. This is done to understand your usage habits, save you from repeatedly entering registration information, or help determine the security of your account.

(2) When you use MentalRoad products or services, we may also use cookies and similar technologies to collect your information to understand your preferences, conduct consultation or data analysis, improve product services and user experience, and improve Advertising effects, timely detection and prevention of security risks, and providing better services to users and partners.

(3) We will not use Cookies for any purpose other than those stated in this policy. You can retain or delete Cookies according to your preferences. You can clear all cookies saved in the software. Your relevant information will be deleted when you clear it manually.

3. How we share, transfer and publicly disclose your personal information

3.1 Sharing

(1) We will treat your information with a high degree of diligence and will not share your personal information with any company, organization or individual other than MentalRoad and its affiliates, except for the following circumstances:

a. Obtain your explicit authorization or consent;

b. MentalRoad must provide it in accordance with applicable laws and regulations, legal process requirements or mandatory government requirements or judicial rulings;

c. Within the scope required or permitted by law, it is necessary to protect the interests, property or safety of MentalRoad, MentalRoad users or the public from damage;

d. Only to achieve the purposes stated in this privacy policy, some of our services will be provided by authorized partners, and MentalRoad may provide your personal information to the partners. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and we will only share personal information necessary to provide services. Our partners have no right to use the shared personal information for any other purpose and will abide by this privacy policy to protect your personal information.

(2) Our authorized partners may include the following types:

a. Software service providers, smart device providers and system service providers.

When MentalRoad combines with third-party software and device systems to provide you with location-based services, your location information and device information may be collected and provided to the system based on your authorization and settings for system positioning, in special circumstances. The following will contain your additional personal information. If you refuse the collection and use of such information, you need to make settings in the device system or turn off the software that provides the service. MentalRoad cannot turn off related services through automatic or manual settings.

b. Suppliers, service providers and other partners.

We may send information to suppliers, service providers and other partners who support our business. This support includes providing technical infrastructure services, providing functional services within or behind products, and analyzing the use of our services. methods, measure the effectiveness of advertising and services, provide customer service and conduct surveys.
When the user uses the front-end phone function to make a call to a third party or fills in information on the front-end, this part of the information will be transparently transmitted to the third party:

When you use the internal phone function of MentalRoad to make a third-party call, your mobile phone number will be collected by the third party because some phone functions do not have privacy numbers enabled. Third parties: We must share your order information and necessary transaction information with third-party merchants so that they can provide you with goods, services, and after-sales services.

In order to allow a third party to provide you with services in some car purchase scenarios, MentalRoad will share your contact information (name, contact information) retained in the terminal with the third party. The sharing and use rules for this part are subject to the prompts on the service page.

c. Authorized partners in advertising and analysis services.

We will entrust these partners to process information related to advertising coverage and effectiveness, but unless we obtain your permission, we will not use your personally identifiable information to provide advertising, analysis Shared with service partners, or we will de-identify this information so that the authorized partners cannot identify you personally. Such partners may combine the above information with other data they lawfully obtain to perform advertising services or decision-making recommendations entrusted by us.

d. Transaction Service Partner

When you choose to use MentalRoad to order specific goods and/or services, in order to successfully complete the reservation service for you and provide safer services, the service provider will obtain your reservation information based on the service needs, such as your Contact information, travel information, emergency contact information.

e. Finance, credit information services and other partners.

According to the agreements or documents signed between you and relevant partners, or based on laws and regulations, legal process requirements or mandatory government requirements or judicial rulings, or the legal needs of financial, credit review and other institutions, your Personal information is comprehensively counted, analyzed or processed, and the data results are shared with partners to determine your credit status, screen high-quality users or reduce credit bad debts and other credit services.

(3) Sharing requirements.

Before sharing information, we will sign strict data security and confidentiality agreements with third parties who share personal information, requiring them to

We handle personal information in accordance with our instructions and this Privacy Policy by taking relevant confidentiality and security measures.

3.2 Transfer and Disclosure

(1) Transfer. We will not transfer your personal information to companies, organizations and individuals other than MentalRoad and its affiliates, except in the following circumstances:

a. Obtain your explicit authorization or consent in advance;

b. MentalRoad must be provided in accordance with the requirements of laws, regulations, legal procedures or mandatory government requirements or judicial rulings;

c. Used in compliance with other legal documents signed by you (such as these Terms);

d. When a merger, acquisition or bankruptcy liquidation is involved, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy. Companies and organizations will seek your authorization and consent again.

(2)Public disclosure. We will only publicly disclose your personal information under the following circumstances:

a. Your explicit consent has been obtained;

b. Under laws, regulations, legal procedures, lawsuits or mandatory requirements of government authorities.

3.3 Exceptions

In the following circumstances, sharing, transferring, and publicly disclosing personal information does not require the authorization and consent of the personal information subject:

a. Related to national security and national defense security;

b. Relevant to public security, public health, and major public interests;

c. Relevant to criminal investigation, prosecution, trial and judgment execution;

d. To protect the life, property and other major legitimate rights and interests of the personal information subject or other individuals but it is difficult to obtain the consent of the individual;

e. Personal information disclosed by the subject of personal information to the public on his own initiative;

f. Collect personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.

4. How we store and protect your personal information

4.1 Save region

Your personal information will be stored within the territory of the People's Republic of China. Unless you require data transfer due to your overseas use of MentalRoad products or services, if cross-border transfer is required, we will obtain your authorization and consent separately.

4.2 Storage period

Unless otherwise provided by laws and regulations, MentalRoad will save your information for the following period:

(1) We will continue to save this information for you while you are using MentalRoad products or services, unless you delete this information or cancel your account;

(2) After you delete your personal information or cancel your account, we will take prompt measures to delete your personal information from the business function system so that it cannot be retrieved or accessed.

(3) In order to safeguard the legitimate rights and interests of you and MentalRoad, we have the right to continue to save your information in a separate system for evidence preservation within 36 months from the date you delete or cancel your account. After the evidence retention period expires, we will promptly anonymize the stored personal information. If you are willing to give up all legal remedy rights to MentalRoad related to the deletion of information when you cancel your account or delete information, MentalRoad will delete relevant data 6 months after you delete the information in accordance with the Cybersecurity Law and other laws and regulations.

4.3 Security Measures

(1) MentalRoad will adopt appropriate security measures and technical means that comply with industry standards to store and protect your personal information to prevent it from being lost, misused, unauthorized access or leakage, tampered with or destroyed. For example, the data exchanged between your browser and the server is subject to SSL protocol encryption protection; we will use encryption technology to improve the security of personal information; we will use trusted protection mechanisms to prevent personal information from being maliciously attacked.

(2) We will deploy an access control mechanism to only allow employees of MentalRoad and its affiliated companies who need to know this information to access or modify this information after taking reasonable measures to verify their identity. At the same time, we will strictly require them to fulfill their confidentiality and security obligations. If they fail to fulfill these obligations, they will be held legally responsible or their cooperative relationship with MentalRoad will be terminated. At the same time, we will hold security and privacy protection training courses to enhance employees’ awareness of the importance of protecting personal information.

(3) In order to protect the security of your information, if the user's personal information is incorrect, MentalRoad will access, correct or delete the relevant information according to the user's request after strictly verifying and verifying the identity of the applicant (unless MentalRoad has legal reasons) reasons why such personal information must be retained).

4.4 Special Tips

(1) The Internet is not an absolutely secure environment. Email, instant messaging, social software, trading platforms and other communication methods with other users cannotdetermine whether they are fully encrypted. Please use them interactively When doing so, pay attention to protecting the security of your personal information.

(2) Please understand that due to the rapid development of computer and Internet technology and the limitations of synchronization speed, various malicious or non-malicious attack methods may exist or appear. Although MentalRoad continues to strive to improve and strengthen security measures to protect your information from accidents or damage, we cannot always guarantee 100% security of your information.

(3) We have no control over the systems, communication networks, or hardware equipment you use when using products or services. Please understand and pay attention to protecting the security of your personal information.

(4) Your personal information will be anonymized to form data that can be used and circulated. MentalRoad will save and process such data without notifying you and obtaining your consent.

4.5 Security Incident

(1) If a personal information security incident unfortunately occurs, we will promptly inform you of the basic situation and possible impact of the security incident, the processing measures we have taken or will take, and you can decide on your own in accordance with the requirements of laws and regulations. Suggestions on preventing and reducing risks, remedial measures for you, etc. We will promptly inform you of the incident-related information through site notifications, SMS notifications, phone calls, emails, etc., or through the contact information you have reserved. When it is difficult to inform you one by one, we will issue announcements in a reasonable and effective manner.

(2) We will deal with security risks such as system vulnerabilities, network attacks, virus attacks, and network intrusions in a timely manner. When an incident that endangers network security occurs, we will take corresponding remedial measures in a timely manner in accordance with the network security incident emergency plan, and push reports to relevant authorities in accordance with regulations.

(3) If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering or destruction of information, resulting in damage to your legitimate rights and interests, we will strictly comply with the provisions of the law Take corresponding responsibilities.

5. How do you manage your information

MentalRoad respects your concern for personal information and provides you with methods to manage personal information. You have the right to query, correct, manage, delete your information and protect your privacy and security.

5.1 Inquiry rights

Subject to exceptions provided by laws and regulations, we will strive to provide you with smooth access to your personal information whenever you use our services. You can exercise your inquiry rights in the following ways:

(1) Account information: If you wish to access or edit the profile information in your account, change your password, add security information, etc., you can perform such operations in the products you use.

(2) Usage information: You can check your trip records, test reports, etc. in MentalRoad products.

5.2 Right of Correction

When you need to update your personal information, or when you find that we have made errors in processing your personal information, you have the right to make corrections or updates. You can make corrections within the MentalRoad product yourself, or submit your correction application to us through feedback and error reporting. Before you make an update or correction, we may ask you to verify your identity before processing your request.

5.3 Right to deletion

(1) You can delete your information through the settings in the product or the functional controls listed in Section 5.1. When you delete your personal information or cancel your account to delete your information, we will take prompt measures to delete your personal information from the business function system so that it cannot be retrieved or accessed.

(2) If the following situations occur, you can make a request to us to delete personal information:

a. If our processing of personal information violates laws and regulations;

b. If your personal information is collected and used without your consent;

c. If our processing of personal information violates our agreement with you;

d. If you cancel your account, we will delete your personal information;

e. If we terminate product operations and services.

5.4 Right of withdrawal

(1) You can revoke part of the authorization by unbinding your account, modifying personal settings, deleting relevant information, etc. You can also revoke authorization by turning off functions.

(2) When you withdraw your consent or authorization, we will no longer be able to provide you with the services corresponding to the withdrawal of consent or authorization, and we will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect the previous processing of personal information based on your consent or authorization.

5.5 Right of cancellation

(1) MentalRoad provides you with a method to apply for cancellation. You can enter the cancellation page through the "Cancel Account" button on the account management page to apply for cancellation. Once you log out of your account, you will not be able to use the services associated with your account, so please proceed with caution.

(2) We will complete the verification and processing within 15 working days after receiving your application

(3) In order to protect your or others’ legitimate rights and interests, we need to verify your identity before canceling your account, and determine whether we support your cancellation application based on your use of MentalRoad products.

(4) In order to safeguard the legitimate rights and interests of you and MentalRoad, we have the right to continue to save your information in a separate system for evidence preservation within 36 months from the date you delete or cancel your account. After the evidence retention period expires, we will promptly anonymize the stored personal information. If you are willing to give up all legal remedy rights to MentalRoad related to the deletion of information when you cancel your account or delete information, MentalRoad will delete relevant data 6 months after you delete the information in accordance with the Cybersecurity Law and other laws and regulations.

5.6 Management Issues

(1) If you are unable to access, correct or delete your personal information through the above methods, or you are unable to complete your account cancellation application, or you have any questions or issues regarding the collection and use of your information by MentalRoad, you can contact us through Contact us through MentalRoad customer service channels. To ensure security, we may require you to provide a written request or otherwise prove your identity. We will respond to your relevant request within 15 days after receiving your feedback and verifying your identity.

(2) We will use reasonable commercial efforts to meet your requirements for personal information inquiry, correction, management, deletion, obtaining copies of information and account cancellation. However, we may reject requests that are unreasonably repetitive, require too many technical means, pose risks to the legitimate rights and interests of others, or are extremely unrealistic.

(3) In principle, we do not charge fees for your reasonable requests, but for repeated requests that exceed reasonable limits, we will charge a certain cost depending on the situation.

5.7 Exception

In accordance with the requirements of laws and regulations, under the following circumstances,We will not be able to respond to your request to correct, delete, or cancel information:

a. Related to national security and national defense security;

b. Relevant to public security, public health, and major public interests;

c. Relevant to criminal investigation, prosecution and trial;

d. There is sufficient evidence that you have subjective malice or abused your rights;

e. Involving business secrets;

f. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations.

6. Applicable law and dispute resolution

6.1 Governing Law

The implementation, interpretation and dispute resolution of this policy shall be governed bythe laws of the People's Republic of China, without regard to any conflict of laws.

6.2 Dispute Resolution

If any dispute arises between you and MentalRoad regarding the content of this policy or its implementation, the two parties shall resolve it through friendly negotiation;If the two parties are unable to resolve the dispute through negotiation, both parties agree that the dispute shall be submitted to the place where the defendant is domiciled. People's Court ruling.

7. Protection of minors

7.1 We attach great importance to the protection of minors’ personal information

If you are a minor, please be sure to ask your guardian to read this privacy policy carefully, and please use our services or provide us with information with the consent of your guardian.

7.2 Remedies

(1) If you fail to obtain the consent of your guardian or you do not agree with your ward to use our services and provide us with information,Please stop using our services immediately. service and contact us promptly.

(2) Upon receipt of your written notice and knowing that MentalRoad has collected personal information of minors without prior consent of the guardian, MentalRoad will immediately stop the collection and use of relevant information.

8. Changes to Privacy Policy

This policy will be revised from time to time based on adjustments or updates to the business model, and such revisions form part of this Privacy Policy.

We will not reduce your rights under this Privacy Policy without your explicit consent. We will post changes to our Privacy Policy in a reasonable manner.

If the changed terms will reduce your rights or increase your obligations (i.e. a "major change"), we will adopt a more prompt way to notify you. Notify you, such as on the main page of the product or service or by sending you an email. If you continue to use our products or services, you agree to the revised Privacy Policy.

Major changes referred to in this policy include but are not limited to:

a. Major changes in our service model, such as the purpose of processing personal information, the types of personal information processed, the use of personal information, etc.;

b. The main recipients of personal information sharing, transfer or public disclosure change;

c. Significant changes in your rights to participate in the processing of personal information and how to exercise them;

d. Our contact information and complaint channels have changed.

9. How do you contact us

9.1 Customer Service Channel

If you have any questions, comments or suggestions about this privacy policy, or if you have any comments on the collection, use, sharing, query, deletion, correction and other related matters of your personal information when using MentalRoad products or services If you have any questions or suggestions, or if you encounter any problems when using products or services, you can call MentalRoad customer service hotline. 010-59795852 or contact us by sending an email to custom@MentalRoad.com .

9.2 Special Tips

(1) MentalRoad reminds you that if the problem you feedback involves your personal information, especially your sensitive information, please do not disclose it directly on the phone or via email. We will ensure the security of your personal information. further communicate with you.

(2) In some cases, to ensure the security of your personal information, we may need you to provide a written request or prove your identity in other ways. We will respond to your relevant request within 15 days after receiving your feedback and verifying your identity.

Appendix 1: Explanation of terms

In order to help you better understand this Privacy Policy, some terms in the foregoing terms are explained as follows:

• MentalRoad Technology Co., Ltd. refers to the provider of the MentalRoad GeekOBD website, software and other products or services. You can check the company's specific situation through the "National Enterprise Credit Information Publicity System". Regarding the personal information protection matters of MentalRoad, you can contact us through the methods provided in Article 9.

•Sensitive personal information refers to personal information that, once leaked, illegally provided, or misused, may endanger personal and property safety, and can easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment. Sensitive personal information includes ID number, personal biometric information, bank account number, communication records and content, property information, credit information, whereabouts, accommodation information, health and physiological information, transaction information, personal information of minors, etc.

•Unique device identifier refers to a unique device identifier, a string of characters programmed into the device by the device manufacturer, which can be used to uniquely identify the corresponding device (such as the International Mobile Equipment Identity IMEI number, Network device hardware address MAC, etc.). Different device identifiers vary in how long they are valid, whether users can reset them, and how they are obtained. A device may have multiple different unique device identifiers. Unique device identifiers may be used for a variety of purposes, including security and fraud detection, syncing services (such as a user's email inbox), recording the user's preferences, and serving relevant advertising.

•Cookies refer to a mechanism that supports server-side (or script) storage and retrieval of information on the client, extending Web-based client/server applications by adding simple, persistent client state. The server sends a status message while returning the HTTP object to the client, and the client saves it. The status information describes the valid URL range in this status. Thereafter, all HTTP requests within this range initiated by the client will return the current value of the status information from the client to the server. This status information is called a cookie.

•Anonymous identifier refers to generating an identifier based on device parameters and through machine algorithms to help MentalRoad identify a user, provide better products and/or services and improve user experience.

•User profiling refers to the collection, aggregation, and analysis of personal information to analyze or predict the personal characteristics of natural persons, such as their occupation, economy, health, education, personal preferences, credit, behavior, etc., to form a personal characteristic model the process of. Directly using the personal information of a specific natural person to form a characteristic model of that natural person is called direct user portrait. Using personal information other than a specific natural person, such as data from the group to which he belongs, is used to form a characteristic model of the natural person, which is called indirect user portrait.

•De-identification refers to the process of processing personal information so that the subject of the personal information cannot be identified without the use of additional information.

•Anonymization refers to the process of technical processing of personal information so that the subject of personal information cannot be identified and the processed information cannot be restored. Once personal information is anonymized, it will be deemed to be deleted.

Attachment 2: Demonstration of integrated SDK

In order to ensure the stable operation of the MentalRoad GeekOBD APP or to implement related functions, we may access the software development kit (SDK) provided by a third party to achieve the aforementioned purposes. We will fulfill our duty of prudence and conduct strict security monitoring of the software tool development kit (SDK) used by our partners to obtain information to protect data security.

The third-party SDK we access mainly serves the needs of you and other users. Therefore, when meeting new service requirements and changes in business functions, we may adjust the third-party SDK we access. We will promptly disclose to you the latest status of accessing third-party SDKs in this description. Currently, the third-party SDKs connected to the mobile Mingdaotongtong GeekOBD App are listed as follows:


Alipay

Function: Help users complete payments and ensure payment security

Types of personal information collected: Device identifier, Wi-Fi address

Privacy Policy Link:Click here to view


Sina

Function: Used to help users share information to Weibo

Types of personal information collected: Device identifier, wifi address

Privacy Policy Link:Click here to view


Tencent

Function: Used to help users share information to WeChat, QQ, and implement WeChat and QQ login

Types of personal information collected: Device identifier, location information, Wi-Fi address, operator information, application list

Privacy Policy Link:Click here to view


Amap Navigation SDK, Amap Positioning SDK, Amap Map

Package name: com.amap.api.navi, com.amap.api.map3d, com.amap.api.loc

Third party name: AutoNavi Software Co., Ltd.

Function: Used to provide users with map and navigation related services

Types of personal information collected:Location information (latitude and longitude, precise location, rough location) [via IP Address, GNSS information, WiFi status, WiFi parameters, WiFi list, SSID, BSSID, base station information, signal strength information, Bluetooth information, gyroscope sensor information, acceleration sensor, sensor information (vector, acceleration, pressure, direction, geomagnetism , gyroscope, temperature, photosensitive, nema signal), device signal strength information acquisition, external storage directory], device identification information (IMEI, IDFA, IDFV, Android ID, MEID, MAC address, OAID, IMSI, ICCID, hardware serial number), current application information (application name, application version number), device parameters and system information (system attributes, device model, operating system, operator information) .

Privacy Policy Link:Click here to view


Baidu

Function: Used to provide users with map and navigation related services

Types of personal information collected: Device identifiers, Wi-Fi addresses, location information

Privacy Policy Link:Click here to view


Pangolin SDK

Function: realize the purpose and purpose of advertising cooperation, advertising attribution and anti-cheating

The SDK needs to collect the following information:Hardware model, operating system version number, International Mobile Equipment Identity (IMEI), network device hardware address (MAC), IP Address, software version number, network access method and type, operation log, obtain running process information, application list information, device serial number (Android only)

Privacy Policy Link:Click here to view


Youlianghui SDK advertising service

Function: realize the purpose and purpose of advertising cooperation, advertising attribution and anti-cheating

The SDK needs to collect the following information:Coarse location, identifiers (user ID, device ID), usage data (product interaction, advertising data), diagnostics (crash data, performance data), other data (system language, Device information such as screen height and width, screen orientation, and screen DPI information).

Collection frequency: 30s/time

Privacy Policy Link:Click here to view


Umeng Statistical Analysis SDK

Package name: com.umeng, com.efs

Function: Provide statistical analysis services, calibrate report data accuracy through geographical location, and provide basic anti-cheating capabilities.

Types of personal information collected: Device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI/ICCID), location information, network information

Privacy Policy Link:Click here to view


Umeng Push SDK

Function: APP message push

Types of personal information collected: Device information (IMEI/MAC/Android ID/IDFA/OAID/OpenUDID/GUID/SIM card IMSI/ICCID), location information, network information

Privacy Policy Link:Click here to view


Huawei Vendor Channel SDK

Function: Used by Mingdaotongtong GeekOBD App on mobile phones to push messages to Huawei mobile phone users

Types of personal information collected: Basic application information, in-app device identifiers, device hardware information, basic system information and system setting information

Privacy Policy Link:Click here to view


Xiaomi Manufacturer Channel SDK

Function: Used by the Mingdaotong Tu GeekOBD App on mobile phones to push messages to Xiaomi mobile phone users

Types of personal information collected: Basic application information, device identification information (OAID, Android ID), device hardware information, basic system information, network information (local processing)

Privacy Policy Link:Click here to view


VIVO Manufacturer Channel SDK

Function: Used to push messages to VIVO mobile phone users

Types of personal information collected:Basic application information, device identification information (such as OAID, Android ID), device hardware information, basic system information, and reading and writing mobile phone external storage information.

Privacy Policy Link:Click here to view


OPPO Manufacturer Channel SDK

Function: Used by MentalRoad GeekOBD App to push messages to OPPO mobile phone users

Types of personal information collected: Basic application information, device identification information (such as OAID, Android ID), device hardware information, basic system information, network information

Privacy Policy Link: Click here to view


Meizu Manufacturer Channel SDK

Function: Used by MentalRoad GeekOBD App to push messages to Meizu mobile phone users

Types of personal information collected: Basic application information, device identification information (such as OAID, Android ID), device hardware information, basic system information, network information, reading and writing mobile phone external storage information

Privacy Policy Link: Click here to view


Honor Manufacturer Channel SDK

Function: Used by MentalRoad GeekOBD App to push messages to Honor mobile phone users

Types of personal information collected: Anonymous application identifier (AAID), push message token

Privacy Policy Link: Click here to view